FROM THE BLOG
The Language of a Leader
Posted by Prospera Financial on June 30, 2021
What’s the saying? “Sticks and stones may break my bones, but words will never hurt me?” Well, that may be the mantra of elementary schoolyards, but when it comes to being a leader in the corporate world, your words make a difference. I found this article written by Katie Burke, Chief People Officer at Hubspot, on Inc.com and think it’s a good reminder to us in what language we should be using with our teams, and which sayings we can utilize more often to help build trust. She came up with seven, but below are a few of my favorites.
1. “I appreciate you because…”
Historically, it appears that recognition in the workplace has been made up of managers handing out gift cards to their employees for a job-well-done, or tenure-based programs giving out pens or watches. And while gifts are great, sometimes we also need to hear that our work means something to someone. “I appreciate you because your research on that company helped us snag the partnership. Thanks for all you do for us!” Give specifics on what they did right so they feel seen and heard. It probably means a lot more to them than you think.
2. “I’ve got you.”
Don’t those three words just make you feel a little bit safer? A little more secure? You want to encourage your team to ask for help, so get in the habit of making them feel supported by you when they do. Set the tone up front and you’ll make them feel comfortable coming to you with their questions.
3. “I’m signing off.”
You don’t want to wear your employees out, so set the example for them that it’s ok to leave on time, it’s ok to take a break every once in a while. Dr. Natalie Baumgartner, Chief Workforce Scientist at Achievers Workforce Institute, says that “Companies often see challenges with employees’ willingness to take time off when the problem starts from the top. If senior leaders and managers are not taking vacation and signing off at a reasonable time each day, employees won’t feel empowered to do the same for themselves.”
Check out the rest of Katie Burke’s key 7 phrases that leaders can start using to build trust amongst your company. And pick your words carefully, your words set the tone and your teams are listening.
I’m signing off,
Katie Mohan
Account Manager – Corporate Branding & Events
